Return policy

 

At Drop Dead Clothing Ltd, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward returns policy to make the process easy for you.

Return Timeframe

You can return items within 45 days of purchase for a refund.

Condition of Items

To be eligible for a return, items must be:

  • Unworn

  • Unwashed

  • Returned in their original packaging

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Visit our returns portal at https://dropdead.world/pages/returns.

  2. Follow the instructions provided within the online portal to complete your return request.

  3. If you need further assistance, contact our customer service team at help@dropdead.co.

Refund Methods

We offer several options for handling your return:

  • Refund: Refunds will be issued directly to the original payment method.

  • Store Credit: You can opt to receive store credit for future purchases.

Non-Returnable Items

We accept returns for all items purchased from Drop Dead Clothing Ltd.

** Please note if you choose to ship the goods back to us using your own shipping method we are not liable for the cost of this or alternatively if the parcel goes missing.