DELIVERY & RETURNS NEW VERSION

  • RETURNS - You can return items for a refund or exchange within 28 days (UK) 45 days (Rest of World) of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay.  You can also exchange your item at our Sheffield or London Stores Paypal customers can currently claim back some of the return shipping fees click here for details
UK

Your order will be despatched from our warehouse located in Sheffield, England.

  • STANDARD DELIVERY £3.95  Royal Mail 48 Hour Tracked.  Allow 3-5 days for delivery (FREE FOR ORDERS OVER £50)

  • NEXT DAY DELIVERY £5.95 (UK mainland only)  | Order before 3pm Monday - Friday for delivery the next day.  Orders placed after 3pm on Friday will leave our warehouse on Monday for delivery on Tuesday.

USA
  • Int. Standard £7.95 approximately 14 days delivery
  • Int. Tracked £10.00 approximately 7 days delivery
AUSTRALIA

Your order will be despatched from our warehouse located in Sheffield, England

  • Int. Standard £7.95 approximately 14 days delivery
  • Int. Tracked £10.00 approximately 7 days delivery
CANADA

Your order will be despatched from our warehouse located in Sheffield, England

  • Int. Standard £7.95 approximately 14 days delivery
  • Int. Tracked £10.00 approximately 7 days delivery
CHINA

Your order will be despatched from our warehouse located in Sheffield, England.

  • Int. Standard £7.95 approximately 14 days delivery
  • Int. Tracked £10.00 approximately 7 days delivery
GERMANY

Your order will be despatched from our warehouse located in Sheffield, England.

  • Europe Standard approximately 10 days = £7.95
  • Europe Tracked approximately 5 days = £10
EUROPE

Your order will be despatched from our warehouse located in Sheffield, England.

  • Europe Standard approximately 10 days = £7.95
  • Europe Tracked approximately 5 days = £10

Please note there are no custom/import taxes payable for deliveries to the following European countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

 

NEW ZEALAND

Your order will be despatched from our warehouse located in Sheffield, England.

  • Int. Standard £7.95 approximately 14 days delivery
  • Int. Tracked £10.00 approximately 7 days delivery

REST OF WORLD

Your order will be despatched from our warehouse located in Sheffield, England.

  • Int. Standard £7.95 approximately 14 days delivery
  • Int. Tracked £10.00 approximately 7 days delivery
  • Unfortunately we are unable to ship orders to the following countries: Algeria, Belarus, Congo, Cote D'Ivoire, Cuba, Egypt, Eritrea, Guinea, Iran, Iraq, Liberia, Libya, Myanmar, Somalia, Sudan, Syrian Arab Republic, Tunisia and Zimbabwe.

CUSTOMS AND IMPORT DUTIES

There will be no customs or import taxes to pay on deliveries to the following countries Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

ZIP CODE PROBLEMS

If you do not have a post/zip code please enter 000 in field to process your order

MORE QUESTIONS?

Please click here for more frequently asked questions.

  • Sheffield

    Drop Dead
    4a Rutland Way,
    Sheffield,
    S3 8DG

    Tel: 0114 3210276

  • London

    35 Marshall Street
    Soho,
    London,
    W1F 7EX

    Tel: 0207 4343943